What is a retractable banner?
A retractable banner, also called a roll up banner, pull up banner, or pop up banner, is a printed graphic that extends from a self-standing aluminum base via a telescoping pole. The graphic retracts back into the base for storage. All four names describe the same product; the different terms come from different industries and regions. Retractable banners are freestanding, require no mounting or hanging, and set up in under a minute.
back to top
What is the difference between a Standard Retractable Banner and a Premium Retractable Banner?
The main difference is the base that is used. The Premium Retractable Banner has a wider and heavier base, making it sturdier. The Premium Retractable Banner is recommended if the retractable banner is going to be in high traffic areas like a hallway.
back to top
The templates for the retractable banners show a 6” bleed at the bottom. Why?
The bottom 6” of the banner will stay rolled up in the base. It is recommended to have print on the 6” of bleed even though it will not be seen.
back to top
I want to put a retractable banner in my waiting room, but I am worried about the toxic smell. Do your retractable banners have a toxic smell?
Not at all! We use nontoxic latex ink to print our retractable banners. This means we do not use toxic solvent inks to print, meaning there is no toxic smell.
back to top
Are endcaps additional?
Black plastic endcaps are included with the standard retractable banner, and the premium retractable banner comes with sleek chrome endcaps that are built into the frame.
back to top
Is there a warrantee?
Yes, there is a five-year warrantee on the retractable base under normal use and a one-year warrantee on the installed banner graphic.
back to top
Are the retractable banners water resistant?
Yes, our retractable banners are printed with water & U/V resistant latex ink on a 7 mm water resistant Polyester substrate.
back to top
Can light pass through the retractable banner?
Our retractable banners are printed on a blockout substrate that is gray backed with an opacity rating of >99%. That means that less than 1% of light can pass through the retractable banner. This is an ideal substrate for bright areas because the design of your banner will boldly stand out even in the brightest of light.
back to top
Is the retractable banner tear resistant?
Yes, our retractable banners are tear resistant and will not “cup” over time.
back to top
How much does the retractable banner weigh and does it come with a carrying case?
The premium retractable banner weighs 11 lbs complete with the stand. The standard retractable banner weighs 5 lbs. The premium roll up banner weight provides significantly more stability in high-traffic environments such as trade show aisles and school hallways. The pop up banner weight of both the standard and premium version includes a carrying case.
back to top
How easy is it to set up a retractable banner?
Setting up a retractable banner is easy and can usually be done by one person in 5 minutes or less.
back to top
What is the turnaround time for a retractable banner?
With a print-ready design, we will ship your banner within three days after your order is placed.
back to top
Are retractable banners suitable for schools?
Yes, our retractable banner is a popular choice for schools, colleges, and universities, and we regularly fulfil orders for pull up banners for schools across the country. We print using non-toxic latex ink, which means there is no toxic solvent smell in classrooms, hallways, or gymnasiums. The premium school retractable banner’s weighted 11 lb base handles the foot traffic of a busy corridor without tipping. The school banner sets up without tools in under a minute, and the carrying case makes it easy to store between events.
back to top
What size is a retractable banner?
The retractable banner dimensions for the premium model are: 33.5" wide with a variable height of 60" to 83.25"; you can adjust the height to suit your space. The assembled height with stand is 86". The pull up banner bleed is 6" at the bottom. This area stays rolled in the base, so your main design should sit above it. If you’re designing your own artwork, download our template to ensure the dimensions and bleed are correctly set up.
back to top
What are the best types of retractable banners for trade shows?
For trade shows and busy event environments, we recommend the premium retractable banner. The weighted 11 lb base resists tipping in high-traffic aisles, and the chrome endcaps and anodized silver finish give a more polished, professional appearance than standard black-finish stands. The variable height adjustment also lets you adapt the display to different booth configurations. Both models ship in 3 business days and include a carrying case for easy transport to and from the venue.
back to top